Responsible Gaming Policy

1. INTRODUCTION

Last revised: 07.10.2026

Roobet regards online casino games as an enjoyable form of entertainment for adults. Although most players approach gambling this way, a small proportion allow it to occupy an excessive place in their lives. This section explains how to safeguard yourself against possible negative consequences of gambling, including, without limitation, addiction and financial loss. If you believe your gambling has become problematic, please consider using Roobet’s self-exclusion programme and stepping away from gambling.

2. WHAT IS PROBLEM GAMBLING?

Problem gambling refers to gambling behaviour that becomes harmful or destructive to the person gambling or to people around them. It develops when someone can no longer control their gambling.

3. SIGNS OF PROBLEM GAMBLING

Gambling becomes problematic when it interferes with everyday activities, mental and/or physical wellbeing, reputation and personal relationships, and causes financial harm. Possible signs of problem gambling include:

a.) Spending more money or time gambling than originally planned;

b.) Having disagreements with friends or family after gambling;

c.) Feeling compelled to return quickly after a loss to recover the money lost;

d.) Experiencing guilt or regret about gambling;

e.) Taking out loans or selling possessions to fund gambling;

f.) Neglecting work or other obligations in order to gamble;

g.) Concealing how much gambling is taking place.

If you recognise one or more of these signs in your own behaviour, please consider completing a self-assessment to help determine whether your gambling may be a problem.

4. MAINTAIN CONTROL

Roobet understands that most players gamble for enjoyment, while a smaller number may find themselves losing control. As part of its social awareness, Roobet fully supports responsible gambling and provides the following tips, information and guidance to help you keep your gambling manageable:

a.) Keep gambling enjoyable: Above all, play for entertainment. If gambling stops being enjoyable, please stop playing.

b.) Establish financial limits: Before playing, determine how much you can afford to lose and remain within that amount. Take your finances, usual lifestyle and average income into account, and use only amounts intended for recreation and enjoyment.

c.) Consider gambling an entertainment expense: Approach gambling as you would purchasing a cinema ticket: you pay a predetermined amount for an experience rather than expecting to earn a profit. Any winnings can then be treated as an additional benefit. Do not use gambling as a way to earn money or create a supplementary income.

d.) Restrict the time spent gambling: Gambling can be enjoyable, but it must never become your sole pastime. Maintain a balanced lifestyle and leave sufficient time for employment, family and other interests.

e.) Accept losses and stop: Once you have lost the amount established as your limit, finish playing. Attempts to recover losses frequently result in further losses, and pursuing them can begin to harm other areas of your life.

f.) Make responsible playing decisions: Do not gamble while affected by drugs, alcohol or strong medication that impairs your ability to make sound decisions. Roobet also recommends avoiding gambling when you are experiencing extreme pressure, significant stress, severe mood changes or depression, or when you are temporarily unable to play responsibly or for enjoyment and excitement.

g.) Pause regularly: Extended gambling sessions can make it harder to monitor the time and money being spent. Regular breaks are important so you can pursue other interests, spend time with family and get fresh air to take your mind away from gambling.

h.) Stay socially engaged: Make sure you devote enough time to friends and family. Develop other interests that maintain social contact and help shift your attention away from gambling.

5. MINORS

To register and play at Roobet, you must be at least 18 (eighteen) years old or meet any higher minimum age required by the laws of the jurisdiction applicable to you. Roobet does not accept underage players and has implemented appropriate procedures to verify players’ identities and prevent gambling by minors.

6. TIPS TO PROTECT MINORS

With the Internet widely available to people of all ages, responsible online gambling depends significantly on responsible parenting. To help keep children safe online, Roobet encourages players to:

a.) Avoid leaving electronic devices unattended while casino software is open;

b.) Keep passwords secure and protect access to the casino application;

c.) Refrain from storing gambling account passwords on electronic devices;

d.) Keep casino account numbers and payment cards beyond children’s reach;

e.) Use software that prevents children from viewing unsuitable material.

7. SELF-EXCLUSION

If your gambling remains under control but you believe you have been devoting too much time or money to it, or simply want a temporary pause, please consider taking a break from gambling.

If you are worried about your gambling behaviour, believe you may be at risk of developing a gambling problem, or already have one, Roobet recommends considering Self-Exclusion.

7.1. How to Request Self-Exclusion?

To request self-exclusion, access your Roobet account and open the “Responsible Gambling” tab to begin the process.

• Step 1: First, you must complete a 24-hour cooldown covering the Casino, Sportsbook or both. Step 2 becomes available only after this requirement is completed. Clicking Continue prompts you to verify your password before the 24-hour cooldown window appears. Choose the website section from which you want to be excluded, including the entire platform if desired, and select your preferred exclusion period.
• Step 2: After the cooldown ends and Step 2 is unlocked, clicking Continue again prompts you to verify your password before displaying the Self-Exclusion window. This window allows you to choose the sections to exclude yourself from, including the platform in its entirety. Several duration options are available, including permanent exclusion. Once you make your selections, a summary of the areas covered by your exclusion appears at the bottom of the window, as it did in the cooldown dialogue.

7.2. What Happens During the 24-Hour Cooldown Period?

Throughout the 24-hour cooldown, you cannot place bets or wagers in the sections selected for exclusion. You may still claim any remaining Vault rewards or rewards from Bonuses and Promotions in which you participated.

7.3. What Happens if I Exclude Myself from One Section of Roobet?

If you exclude yourself from either the Casino or Sportsbook, access to that section is restricted while the other sections remain available. You may continue to claim remaining Vault rewards or rewards from Bonuses and Promotions in which you participated.

7.4. What Happens if I Exclude Myself from All of Roobet?

During the Self-Exclusion period, you are excluded from the website and cannot sign in to your account. Consequently, all progress you have made on the Website will be lost. If you choose permanent self-exclusion, your account is blocked permanently, and you cannot access it or register new Accounts at Roobet Crypto Casino. You will also be unable to claim remaining Vault rewards or rewards from Bonuses and Promotions in which you participated.

7.5. What Happens if I Do Not Press Exclude at the End?

If you do not select “Exclude”, the Self-Exclusion procedure stops, and your account restrictions expire when the cooldown period finishes.

7.6. For How Long Can I Self-Exclude?

You may choose self-exclusion for a period of up to 5 (five) years or select permanent exclusion. When submitting your request, you must specify the duration you want.

Please remember that Self-Exclusion remains binding throughout the period you select. For your protection, the exclusion will not be reversed.

8. External Contacts

Roobet values its Players and recommends that anyone experiencing gambling-related problems obtain professional assistance. The following organisations offer free, confidential guidance concerning problem gambling:

• https://www.gamcare.org.uk/
• https://www.responsiblegambling.org/